- When your inquiry has been sent, confirmation e-mail will be sent to you automatically.
Our sales representative will contact you later per each inquiry.
- It may take some time to answer depending on the content of inquiry.
- For the e-mail received in weekends, national holidays, and year-end and New Year holidays, response will be on and after the succeeding business day
- Please refrain from the transfer or secondary use of the response in part or whole.
- Your personal information will be managed appropriately according to our rules.
Befor submission please read the below "Handling of Personal Information" and check the box to agree to the Terms & Conditions.
- If there are blank in "Required fields", format cannot be sent.
- Please confim "personal information protection policy" for our basic policy of handling personal information.
Input Customer Information
Input of Inquiry
Do you agree on receiving information such as marketing e-mails from us.Mandatory
- Information distribution can be suspended or resumed at the discretion of the customer.
(Please contact us at firstname.lastname@example.org via e-mail)
Handling of personal information
1.Purpose of use
Personal information is used for the provision of answering to the inquiries and for distributing information (relating to new products, technology, events, etc.) free of charge.
2.Management of information
When retaining and managing personal information, we will take appropriate security measures to prevent such risks as loss, destruction, falsification, and leakage.
3.Provision of personal information to a third party
The Company shall not provide personal information to a third party without prior consent from the customers. However, our distributors might provide the answers directly to you depending on inquiries. We may provide personal information in case where we are requested by a judicial or administrative authority or institution under applicable laws and regulations, etc.
4.Outsourcing the processing of personal information
We may provide Personal Information to JAE affiliated companies (for details, please see our global network) and/or JAE authorized sales representative in your region in order to, among others, reply to customer’s inquiry effectively and promptly and shall never provide Personal Information to any other third parties without the customer's prior consent.
5.Provision of information
We would like to ask you to provide your personal information from your own will. Please be informed that we may not be able to reply to you if the necessary personal information is not provided.
6.Disclosure and correction of personal information
If a customer wishes to disclose, correct or terminate use of Personal Information, JAE shall abide by your preferences as far as possible within reasonable limits. Please make your request to our contact cited under item 8 below.
Customers under 18 of age need their parent's consent before making an inquiry.
Please make your inquiry by using this “CONTACT US”
9.Personal information protection policy
Personal Information Protection Policy